Description: The Ombudsman Program offers a safe and confidential way for residents and families to voice their complaints and concerns relating to resident health, safety, welfare, and rights. The Certified Ombudsmen then investigate and resolve these complaints.
PGCSC Staff and volunteers are specially trained to advocate for quality care in long-term care facilities (like nursing homes and assisted living centers and homes). This is a PGCSC-funded service.
Eligibility: To be eligible, the client must be living in a nursing home or assisted living home or center. Family members and friends also may seek help.
Availability: Available in Pinal and Gila counties.
How to Get This Service: Call PGCSC's Central Intake, Screening and Referral telephone line: (800) 293-9393 or (520) 836-2758