Health Insurance and Benefits Assistance

Description: PGCSC staff and volunteer benefit counselors provide free objective information and assistance about insurance and benefits for seniors and caregivers. Services include:

  • Assisting with Medicare and supplemental claims information, appeals, and resolving problems.
  • Information on applying for Social Security, Medicare and Supplemental Security Income (SSI).
  • Explaining and comparing Medicare supplemental policies.
  • Information on HMOs, managed care, and options under Medicare.
  • Information on eligibility for low income related programs such as Arizona’s low-income health program (AHCCCS), ALTCS (Arizona’s Medicaid program), SSI, and Arizona’s prescription assistance.

Eligibility: To be eligible, you must be:

  • At least 60 years of age, or disabled or
  • A caregiver or family member of an eligible older adult.

Availability: Available in Pinal and Gila counties. Benefits volunteers are available on scheduled days at the following senior centers: Apache Junction, Casa Grande, Globe, Hayden, Kearny, Miami, Oracle, Payson, and Superior. You may also call (800) 293-9393 or (520) 836-2758.

Benefits Specialists: Title V Benefits Specialists are also available at the following locations and times.

Scroll down for our contact information

 

Specialist Site Time

Jane Jones

PGCSC's 

8969 W. McCartney Rd.

Casa Grande

Monday, Wednesday, Friday

¸  8am - 4:30pm
Cherie Parks

PGCSC's 

8969 W. McCartney Rd.

Casa Grande

Tuesday  ¸  9am - 2:30pm

Wednesday ¸  9am - 2:30pm

Thursday  ¸  9am - 2:30pm

Jane Jones

Apache Junction

 Active Adult Center

1035 N. Idaho Road

Apache Junction

Tuesday ¸  8am - 4pm

Thursday ¸ 12pm - 3pm

Donna Card

Payson Senior Center

514 W. Main St.

Payson

Monday, Tuesday, Thursday

¸  9am - 2:30pm

Bess Bennett

Miami Senior Center

506 Live Oak

Miami

Monday  & Tuesday

¸  9am - 10pm

Bess Bennett

Miami Library

282 Adonis Ave

Miami

Monday  & Tuesday

¸  10am - 2pm

Bess Bennett

Globe Senior Center

579 Broad St.

Globe

Wednesday & Thursday

¸  9am - 2pm

 

Lisa Almejo

Superior Arboretum Apt

199 W. Gray Dr.

Superior

Tuesday ¸  8am - 5pm
Lisa Almejo

Superior Senior Center

326 Main St.

Superior

1st Thursday of Each Month

¸  10am - 12pm

 

Jean Carr

Dorothy Nolan Senior Center

330 N. Pinal

Florence

Wednesdays

¸  9am - 1pm

 
Laura Feliz

Dorothy Nolan Senior Center

330 N. Pinal

Florence

Monday thru Friday

¸  8am - 3pm

 

Sandra Ford

Golden Harvest Community Church

13060 S. Sunland Gin Rd.

Arizona City

Wednesdays

¸  9am - 1pm

 

Fred Payne

Coolidge Senior Center

250 S 3rd Street

Coolidge

Thursdays

¸  10am - 1pm

 

Anita Hinojos

Hayden Senior Center

520 Velasco Ave

Hayden

Monday  Thru Friday

¸  10am - 2pm

 

For Information on Medicare Part D

www.medicare.gov

Click Here

Medicare Fact Sheet

Medicare and Prescription Drug Program

Attacking Fraud and Abuse

 

Click Here

Medicare Prescription Drug Assistance in Other Languages

The National Alliance for Hispanic Health has created a bilingual hotline to assist individuals with the Medicare Part D enrollment process.  Monday - Friday from 5:00 AM - 3:00 PM Pacific Time. The number to call is 1-866-783-2645.

Special toll-free numbers for assistance with Medicare Rx Drug coverage are now available for speakers of Chinese (Cantonese & Mandarin), Korean, and Vietnamese. This is important because 1-800-Medicare assistance is only available in English and Spanish. This toll-free hotline is being made available by the National Asian Pacific Center on Aging (NAPCA).

Chinese (Cantonese & Mandarin) 1-800-582-4218
Korean --- 1-800-582-4259
Vietnamese --- 1-800-582-4336
English --- 1-800-336-2722
 

How to Get Insurance and Benefits Assistance:

Call PGCSC's Central Intake, Screening and Referral telephone line:

(800) 293-9393 or (520) 836-2758.